

These two screenshots show a phishing campaign impersonating Hongkong Post (香港郵政). The scam uses a fake delivery notification to trick victims into paying a small fee (HK$30.00) and, in the process, steals personal information and full credit card details.
Threat Analysis: Hongkong Post Phishing – Fake Delivery Fee & Personal/Card Data Harvesting
How it works:
- The victim receives an SMS, email, or messaging app alert claiming a package is awaiting delivery and a small fee is required to complete the shipment.
- Step 1 – Personal Information Page (First Screenshot)
The victim is asked to provide:
- Address, city, phone number, postal code
- Date of birth
- Email address
- Step 2 – Card Details Page (Second Screenshot)
The victim is then asked for:
- Cardholder name
- Full credit card number
- Expiration date (MM/YY)
- CVV / CVC
A fake tracking number and Hongkong Post branding are used to appear legitimate.
The goal:
The attacker collects:
- Personal information (name, address, DOB, phone, email) for identity theft
- Full payment card details (number, expiry, CVV) for fraudulent transactions
Red flags to watch for:
- Suspicious URL: The pages are hosted on a domain that is not
hongkongpost.hkor an official government domain. - Request for date of birth and card CVV: A legitimate delivery service does not need your date of birth or card security code to collect a fee.
- Small fee trick: HK$30 is a trivial amount meant to lower suspicion.
- Fake tracking number: The tracking code cannot be verified on the official Hongkong Post website.
- No personalization: The message does not reference a genuine package or tracking number the victim would recognize.
What to do if you encounter this:
- Do not enter any personal or card information.
- If you are expecting a package, track it directly on the official Hongkong Post website (
hongkongpost.hk) using your real tracking number. - If you have already submitted card details, contact your bank immediately to block the card and dispute any unauthorized charges.
- Report the phishing page to Hongkong Post and to the relevant authorities.
Protective measures:
- Never click links in unsolicited delivery messages. Always go directly to the official courier website.
- Never pay a “redelivery fee” via a link. Legitimate fees are collected at the point of delivery or through secure official portals.
- Check the URL carefully: Look for misspellings, extra words, or unusual top‑level domains.
- Enable two‑factor authentication on your email and banking accounts to reduce the impact of credential theft.
